Refund, Exchange & Cancellation Policy

At Nashional Permit, each piece is created with thought and precision. We do not offer refunds. Instead, we issue store credit, valid for six months, so you can find something else you love with us.

Domestic Orders

• Store Credit Only
  We do not process cash/card/bank refunds. All approved returns will be issued as store credit, valid for six months from the date of issue.

• Exchanges

  • Wrong or Damaged Products: If you receive a damaged piece or an incorrect product, please write to us at hello@nashionalpermit.com with photographs or a video unboxing of the parcel within 48 hours of delivery. Once verified, we will arrange for an exchange or issue store credit.

  • Sizing Concerns: For standard (non-custom) orders, if the fit isn’t right, you may send the product back to our studio for size corrections.

• Custom Orders
  Custom, made-to-measure, or embroidered pieces cannot be returned or exchanged. If a custom order requires minor corrections, we will be happy to assist once the product is sent back to our studio.

• Conditions for Returns
  Please ensure items are unused, in the same condition as received, and sent back with the original invoice, packaging, and tags intact.

International Orders

We do not accept returns or exchanges for international shipments. In the rare event of damage or an incorrect item, please contact us at hello@nashionalpermit.com within 48 hours of receiving your order with supporting images or video.

Damages During Transit

If your package arrives damaged due to courier mishandling, please share clear photographs/video of the unboxing so we can evaluate the case. Packaging damage alone does not qualify for a return/exchange.

Cancellations

Orders once placed cannot be cancelled.